Privacy Policy

This Privacy Policy explains how Kristal So collects, uses, and protects the information visitors provide when using the website www.kristalso.com. The Policy is applied in accordance with the Law on Personal Data Protection of the Republic of Serbia (“Official Gazette RS”, no. 87/2018) and follows general principles of data privacy.

1. Data Controller

Data is collected and processed by:
Kristal So d.o.o.
Address: Batajnički drum 283G, 11080, Belgrade (Zemun), Serbia
Company ID: 100009056
Email: prodaja@kristalso.rs
Phone: 011602898

2. What data we collect

We only collect data voluntarily provided by users through:

  • contact form

  • email communication

  • phone calls

This may include:

  • full name

  • email address

  • phone number

  • company name

  • other information relevant to business communication

The website may also automatically collect information via cookies, such as IP address, device type, pages visited, etc.

3. Purpose of data collection

The collected data is used solely for the following purposes:

  • responding to user inquiries

  • sending offers and product/service information

  • improving user experience

  • website analytics (anonymous, through analytical tools)

4. Data protection

Kristal So implements appropriate technical and organizational measures to protect user data from unauthorized access, alteration, loss, or misuse. Access to data is limited to authorized personnel or external collaborators bound by confidentiality.

5. User rights

In accordance with applicable legislation, users have the right to:

  • access their personal data

  • request correction, amendment, or deletion of their data

  • withdraw previously given consent

  • file a complaint with the Commissioner for Information of Public Importance and Personal Data Protection

Requests can be sent via email to: prodaja@kristalso.rs

6. Cookies

This website uses cookies to enhance user experience. By using the site, you agree to the use of cookies in accordance with the site's cookie policy.

7. External links

This website may contain links to external websites. Kristal So is not responsible for the privacy policies or content of such websites.

8. Changes to the policy

Kristal So reserves the right to amend this privacy policy at any time. All changes will be published on this page in a timely manner.


Last updated: 23.05.2025.

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